Without the active support and involvement of sales and account managers, it is difficult to implement effective feedback programs. This paper explains how to work with sales to successfully get a customer feedback initiative off the ground.
Download this paper to learn:
- Why salespeople matter greatly in your efforts to request and respond to customer feedback.
- How to get salespeople involved and aware of the value of customer feedback.
- How to help salespeople perform better by integrating customer feedback in CRM.